Friday, October 28, 2011

Unhappy with energy provider

This guest post from Doris Dillon

My wife and I recently switched to fixed-rate energy when I looked at shop electricity rates texas by zip code. For a long time we have been unhappy with our home energy provider. We have had several mistakes on our bills over the last three years, and at one point our power was turned off due to an oversight at their office. Even though we had paid the bill in full and on time, our energy was cut off for almost 6 hours. I was irate and received a ½ month of free energy, but when that happened I began to look for a new provider. A friend of my wife’s told us about fixed-rate energy, and we are giving it a try. So far I have been pleased with the results. Our previous provider has tried to earn our business back, but they have proven themselves incapable in my eyes. As the old saying goes, “you only get one chance to make a first impression.” The impression I am left with is what forced me to take my business elsewhere. As the owner of a small business myself, it is a reminder to me to do things right the first time in order to keep my customers happy.

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